
Many of todayâs technologies leave users feeling like they got lost in a time vortex â they resurface hours later with no memory of what just happened to them.
But it doesnât have to be that way, according to , an assistant professor at the University of Washingtonâs Information School.
Thatâs why she developed a new upper-level class that gives informatics majors a crash course on ethics. Then they can use these ideas to combat potentially problematic new technologies.
Through Designing for Evil, which is unique to the UW, Hinikerâs students have identified âemerging evilsâ and redesigned these technologies so that they are more likely to enhance â not detract from â usersâ lives. Theyâll present their findings in a May 23 mini-symposium from 1:45-3:15 p.m. in the Mary Gates Hall atrium.
Even well-intentioned designers will make mistakes, and when you create technologies that millions or even billions of people use, every design decision has far-reaching impact,â Hiniker said. âWe want to better prepare our students to design products with a more robust definition of what it means to do the right thing. That goes beyond thinking: âI would like using this.'â
Hiniker divided her course into two sections. In the first half, the students surveyed a variety of political philosophies, like and , to learn about moral reasoning and then translate it into building ethical technologies.During the second half, the students applied their knowledge to a variety of case studies, including artificial intelligence, surveillance technology and technology thatâs designed to be addictive. For each topic, they discussed potential pitfalls and then practiced making better technologies.
âIn our studio exercises, students worked through design challenges, like taking a particular ethical idea and using it to redesign Reddit,â Hiniker said.
In addition to the case studies, the students have been working in groups on their final projects. Each group has selected a technology, ranging from the seemingly benign to the potentially sketchy that Chinaâs rolling out.
âThe first goal of the project is to scare people: Hey! You havenât thought about how bad this is and itâs already happening,â Hiniker said. âAnd then the second goal is show people that we can take that scary thing and redesign it in a way thatâs grounded in both philosophy and user input. Then you can do a lot better.â
Hiniker hopes that the class will help her students think more about the bigger picture as they enter the tech industry after graduation.
âWe need to design technology so that people can access its value without opening a Pandoraâs box that they canât control,â she said. âAnd if you want to shift the design approach, you need to understand what it is you want to stand up for and why. Otherwise itâs really easy for the status quo to win.â